I have had a claim denied by Cigna that I believe is covered under my policy. Both psychiatric care and consultations with medical practitioners and specialists are listed in the policy booklet at “paid in full.” However, Cigna says the claim has been denied because they state it is INDIVIDUAL PSYCHOTHERAPY and not covered.
Also, they have denied two other claims stating that they did not receive an invoice/receipt, but I sent in all fapiaos from received!
